System
Requirements
For optimum performance, please use Internet Explorer v5.0 or
higher to access this site. If you have a version lower than
5.0, click the link below to download a newer version.
Internet
Explorer
To use Netscape 6.2 or higher, 128-bit security is required, which is
available as an upgrade from Netscape. To upgrade your browser, click
the link below to download the newer version and/or the security necessary
to access the site.
Netscape
System Specs:
A Pentium PC - 233 MHz
32 megs of RAM
Windows 95 or newer operating system
Graphics adapter with 800 x 600 display resolution, 16 bit depth or greater
Recommended display resolution 1024 x 768
56.6 kbs internet connection or faster
16 bit Sound Card and speakers for audio
Netscape 6.2 or Internet Explorer 5.0 browser (IE is recommended)
Not MAC Compatible
Required Plug-ins:
Acrobat
Reader (used for PDF files)*
Windows
Media Player (used for audio)
*The PDF files in this course are interactive. You will be able to type
in the textboxes of the PDF files and print out your responses. The information
stored in the PDF files cannot be saved in the PDF file. However, the
blank PDF files can be downloaded and saved to your local system (i.e.
c:\my documents\).
Audio and Internet Explorer
When playing audio in the browser, set your default player to Windows
Media Player. To do this, open the Windows Media Player application then
select the View menu, select Options, select the Formats tab and click
the audio file checkbox (a checkmark should now display on the box).
Audio and Netscape
From the Edit menu in Netscape, choose Preferences. Click the Navigator
category; then click Applications and select the New Type button. Type
a description "sound files." Type the file extension used by
this file type, in this case "wav" (but don't include the quotation
marks). Type the MIME type, in this case audio/wav. Click Browse and locate
the Windows Media Player application, usually located in a directory called
Program Files. Once you have located this application, select it by clicking
the Open button. Click OK.
How do I check my system requirements?
If you are having problems viewing all the content in the course because
you have to scroll right and left to see all the content, you may need
to change your screen resolution or screen size. To check the screen resolution
(screen size) of your computer:
1. In Windows, click the Start button, then select Settings, then Control
Panel.
2. The Control Panel window will open. Double-click on the Display icon.
3. This will then open the Display Properties for your computer. Select
the Settings tab, and in the Screen Area section of the box, move the
guide to 800x600 pixels for optimum viewing of content.
4. Click Apply. Your system may ask if it can resize your desktop. Click
OK.
5. You will be prompted that Windows has resized your desktop, and asked
if you want to keep this setting. Click Yes.
6. Click OK once more to close your Display Properties box, and then
close your Control Panel window as well.
To check the memory (RAM) and OS version of your computer:
1. In Windows, click the Start button, then select Settings, then
Control Panel.
2. The Control Panel window will open. Double-click on the System icon.
3. This will display your computer’s general System Properties,
including the OS version and the memory (RAM). It may also mention the
processor manufacturer, but is unlikely to show its speed. Your OS should
be Microsoft Windows 95/98/NT/2000/ME/XP.
How can I check my browser?
A browser is an online software program that allows you to view web pages.
Note: we recommend Internet Explorer to take full advantage of the course
features. If you run Netscape you will need to install the 128-bit security
plug-in to access this site.
To check your browser version in Internet Explorer:
1. Click Help menu on the browser toolbar (toolbar at top of page).
2. Select "About Internet Explorer"
3. A popup window will open and you will see the Internet Explorer version
you currently have installed. If you have a version lower than 5.0,
click the link below to download a newer version.
Internet
Explorer
To check your browser version in Netscape Navigator:
1. Click Help menu on the browser toolbar (toolbar at top of page).
2. Select "About Netscape" or "About Communicator"
3. A popup window will open and you will see the Netscape version you
currently have installed. If you have a version lower than 6.2 and/or
need the 128-bit security to access this site, click the Netscape link
below to download a newer version.
Netscape
What are plug-ins and why do I need them?
Plug-ins are online software programs that expand the capabilities of
your browser. In this course the plug-ins allow you to play audio, view
animations, and see reports. Some plug-ins require that you restart your
computer before they will work. If you have problems viewing any graphics,
animations or hearing audio, you can click on the plug-in links in the
Systems Requirements.
What are cookies?
Cookies are session information data files written to your computer by
your browser to help you keep track of where you left off when you were
last working on the course as well as for grades that are written to reports.
If your bookmarks are not working properly you may need to allow cookies
to be written by your browser. Note: we do not gather any information
about you from cookies you might receive while using this course.
To check that your browser enables cookies:
Cookies should be enabled by default for Internet Explorer and Netscape
users. To check the settings:
Internet Explorer Users
Go to Tools | Internet Options | Security Tab. The Internet Zone should
be highlighted, and the slider below should be set to Medium. To check
the settings for Medium, the user can click the Custom Level button and
scroll down to Cookies. They should automatically be set to "Enabled".
If not, the user can click the "Reset" button, or enable them
manually by clicking the appropriate radio button.
Netscape Users
Go to Edit | Preferences | Double Click Privacy & Security | Select
Cookies | Select the radio button for "Enable all cookies"
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